Expert Webinars
Learn from industry experts and grow your eCommerce business with our exclusive webinar series
eCommerce Success Strategies for 2025
Scaling Your Online Store to 7 Figures
Digital Marketing That Actually Works
Building Customer Loyalty in eCommerce
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Frequently Asked Questions
Quick answers to common questions about our platform
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Most merchants can set up their store and start selling within minutes using our templates and drag-and-drop builder. For custom designs, it may take a few hours to get everything exactly how you want it. Our quick-start wizard guides you through the essential steps to get your store live fast.
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We support all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, Apple Pay, Google Pay, Shop Pay, and many other payment methods. Our platform integrates seamlessly with leading payment processors like Stripe, Square, and PayPal, ensuring secure and reliable transactions for your customers.
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Yes! We provide comprehensive support including 24/7 live chat support, email support with guaranteed 24-hour response times, phone support during business hours (9 AM - 6 PM EST), and an extensive help center with step-by-step tutorials, video guides, and detailed documentation.
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Absolutely! We offer free migration services to help you seamlessly transfer your products, customers, order history, and other important data from platforms like Shopify, WooCommerce, Magento, BigCommerce, and others. Our dedicated migration team handles all the technical details, ensuring zero downtime and data integrity throughout the process.
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Our 14-day free trial includes access to all premium features, unlimited products, all premium templates and themes, full customer support, payment processing capabilities, and all integrations. No credit card required to start, and you can upgrade, downgrade, or cancel anytime with no hidden fees or commitments.
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We don't charge any transaction fees on top of your monthly subscription. You'll only pay the standard payment processing fees charged by your payment provider (typically 2.9% + 30¢ per transaction for Stripe). This means more money stays in your pocket compared to platforms that charge additional transaction fees.
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Yes! You can connect your existing domain or purchase a new one through our platform. We provide free SSL certificates for all custom domains, and our team can help you with the setup process. If you don't have a domain yet, we also provide free subdomains to get you started (e.g., yourstore.ourplatform.com).
Still have questions?
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Ready to Launch Your Dream Store?
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