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Frequently Asked Questions
Quick answers to common questions
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Most merchants can set up their store and start selling within minutes using our templates and drag-and-drop builder. For custom designs, it may take a few hours to get everything exactly how you want it.
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We support all major credit cards, PayPal, Apple Pay, Google Pay, and many other payment methods. Our platform integrates with leading payment processors like Stripe, Square, and more.
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Yes! We offer 24/7 chat support, email support with 24-hour response times, phone support during business hours, and a comprehensive help center with tutorials and guides.
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Absolutely! We offer free migration services to help you move your products, customers, and order history from platforms like Shopify, WooCommerce, Magento, and others. Our team will handle the technical details.
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Our 14-day free trial includes access to all features, unlimited products, all templates, and full customer support. No credit card required to start, and you can upgrade or cancel anytime.
Visit Our Office
We'd love to meet you in person
San Francisco Headquarters
Address
123 Market Street, Suite 456
San Francisco, CA 94105
Office Hours
Monday - Friday: 9:00 AM - 6:00 PM PST
Weekend: By appointment only
General Inquiries
support@zencommerce.in
Planning a visit? We'd love to give you a tour and demo our platform. Please schedule ahead of time.
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San Francisco Headquarters